Personal Helpers and Mentors

PHaMs is a community based mental health outreach service funded by the Australian Government since 2007. It supports people aged 16 years and over whose ability to manage daily activities and to live independently in the community has been severely affected by mental illness. PHaMs also provides specialised employment services.

PHaMs provides increased opportunities for recovery for people aged 16 years and over whose lives are severely affected by mental illness, by helping them to overcome social isolation and increase their connections to the community.  People are supported through a recovery‑focused and strengths‑based approach that recognises recovery as a personal journey driven by the participant.

PHaMs workers provide practical assistance to people with severe mental illness to help them achieve their personal goals, develop better relationships with family and friends and manage their everyday tasks.  One-to-one and ongoing support ensures the individual needs of the PHaMs participants can be addressed.  People are assisted to access services and participate economically and socially in the community, increasing their opportunities for recovery.

PHaMs Employment Services: This new program provide support for people with a mental illness receiving the Disability Support Pension or other government income support payments who are engaged, or willing to engage, with employment services and who have economic participation as a primary goal in their Individual Recovery Plan.  Organisations are funded to provide specialist support and work with employment services, such as Disability Employment Services, Job Services Australia, state-funded services and social enterprises, to assist PHaMs participants to address non-vocational issues that are barriers to finding and maintaining employment, training or education.


For more information contact Paul on (02) 6221 9525 or email 


PHaMS (Southside) Factsheet PHaMS (Southside) Factsheet (183 KB)

PHaMs (Southside) Referral Form PHaMs (Southside) Referral Form (408 KB)

The Personal Helpers and Mentors program (PHaMs) is a national, community based mental health outreach service funded by Department of Social Services