Be part of a supportive team whose focus is to build supportive, long term, respectful relationships with people experiencing psychosocial or other disabilities, their families, and carers. This position is well suited for candidates with an interest in case management and recovery-based practice.

About WCS

Woden Community Service (WCS) is a for-purpose organisation committed to building strong, vibrant, and connected communities by providing services for Canberrans at all stages of life. This includes children, youth, family, aged care, disability, and mental health services, amongst others.

At WCS, our goal is to grow as a sustainable and effective organisation that embraces a culture of staff care, continuous improvement, and accountability. We care about the safety, wellbeing, and development of our staff, knowing this is fundamental to our effectiveness in the community.

The Role

 As support coordinator, you will play a pivotal role in supporting people with disabilities, improve their quality of life through the implementation of their NDIS plan. Establish positive relationships with a broad range of service users and stakeholders, developing and implementing support plans, and coordinating with a wide range of services.

PD – NDIS Support Coordinator

Our Offer

  • Salary range $74,416 to $78,321 p.a. plus 10% Superannuation.
  • Full time, fixed term until 30 June 2023. Based in Woden, with immediate start.
  • Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
  • Paid shutdown leave on standard working days between Christmas and New Year.
  • A highly supportive team.

Experience and skills

  • Minimum certificate IV in Mental Health, Disability or equivalent.
  • Skills, knowledge and experience in providing direct and personalised assistance through outreach services, providing referrals, monitoring and reporting progress.
  • Demonstrated ability to build supportive respectful relationships with people experiencing significant life challenges, their family members and carers.
  • Demonstrated ability to build and maintain respectful and collaborative relationships with internal and external stakeholders, including government organisations.
  • Understanding and demonstrated awareness of strength-based and recovery approaches, social justice and citizenhood.
  • Excellent and effective oral and written communication as well as interpersonal skills.
  • Demonstrated ability to manage budgeting activities to ensure the participant’s plan budgets are within the appropriate limits.
  • Demonstrated ability to be able to manage multiple competing priorities, have excellent time management skills and in a fast-paced environment.
  • Demonstrated ability to work effectively and collaboratively in a small team and a willingness to participate in team meetings and supervision.
  • Thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies and procedures.

To apply

Email your current resume and a one-page cover letter outlining how your skills and experience match this position to by Friday, 22 April 2022.

For further information please contact Leanne Heald, Manager NDIS at

To be eligible for employment, you must be fully vaccinated against COVID -19, have an ACT Working with Vulnerable People Registration with NDIS Worker Screening Check, must have working rights in Australia, a National Police Check or be willing to undertake one.

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds.