OneLink (part of Woden Community Service) provides a holistic assessment of individuals seeking information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.

We are seeking two enthusiastic and positive individuals to assist with holistic assessments as well as coordinate and liaise with external services to support projects run by OneLink, An understanding and sensitivity to the cultural needs and concerns, and the ability to engage, collaborate foster and sustain positive working relationships and networks with the community, private and government agencies is essential to this position.

Two examples of the projects that OneLink are undertaking is the Client Support Fund and the Rough Sleeper Working Group.

Client Support Fund (CSF)

The CSF was established in 2020 as part of the ACT Government’s Community Support Package to assist the Specialist Homelessness Sector (SHS) in the ACT to approach challenges posed by COVID-19. The CSF increases the SHS sector’s capacity, flexibility, and creativity to ensure service continuity and to cope with increasing demand. Medium term accommodation has been provided by Housing ACT through head-leasing arrangements and/or provision of funding of SHS support to enable responsiveness above business-as-usual capacity.

Rough Sleeper Working Group

The Rough Sleeper Working Group is a collective of stakeholders working with vulnerable individuals within Canberra ACT region who are experiencing primary homelessness. The group works to ensure the service users can access support and housing and provides regular updates to the funding body.

Why WCS?

  • Two full time positions available (38 hours per week), fixed term until 30 June 2023.
  • Salary range $85,121 – $88, 986 p.a. (depending on qualifications and experience)
  • Up to 5 weeks paid annual leave
  • Paid leave over the Christmas/New Year shut down period, as well as study, domestic violence and community service leave
  • Based at Belconnen with travel within ACT to provide outreach services
  • Salary packaging up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year
  • 24/7 Nationally recognised Employee Assistance Program (EAP), including 3 holistic sessions (Nutritional, Financial and Legal)
  • Ongoing professional development and a supportive team environment

About You

  • Experience working with vulnerable people through case work, referrals and outreach
  • Able to use strengths based practice, person centred approaches and trauma informed practice
  • Ability to work one weekend a month (penalty rates apply)
  • Proven ability to effectively time manage a range of competing priorities
  • Accurate and efficient data entry
  • Working with Vulnerable People Registration
  • Desirable – Degree or Diploma Level in relevant discipline area, for example, Social Work, Community Services, Drug and Alcohol, Disability, Mental Health OR Certificate IV with extensive experience in a relevant field

Under WCS policy, staff are required to have an up to date COVID 19 vaccination. During the recruitment process you will be asked to confirm your vaccination status or approved exemption.

Also to be eligible for employment, you must also have an ACT Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position.

A full Position Description is available outlining the knowledge, skills and experience.

Prior to submitting your interest we encourage you contact Jessica Aulich, email

To apply, if you are interested in joining our Team, please submit your interest via Seek with a current resume and covering letter addressing the following questions (one page each):

  • Outline your skills and experience working in a high paced, busy environment, and
  • Describe your skills and experience in connecting and engaging with people with multiple and complex support needs.

Applications close 10 April 2022.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Disability, Mental Health and Aged Care, please visit our website at .

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.