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Supportive Tenancy Service

Are you worried about losing your home? Struggling to find somewhere to live?

Supportive Tenancy Service (STS) works with people whose tenancy is at risk (Tenancy Support) or who are facing barriers in establishing a private tenancy (Housing Options). 

STS is a partnership between Belconnen Community Service, Woden Community Service and YWCA Canberra. The ACT Government funds STS through the Community Services Directorate.

Tenancy Support

STS tenancy support workers will talk to you about your situation, exploring options and working out a plan. They can:

  • Make referrals for specialist legal or financial advice
  • Link you to other services
  • Advocate with property managers and other parties, and
  • Support you through the steps required to sustain your tenancy.

Tenancy Support covers any type of tenancy: public housing, private rental, mortgage.

Housing Options

The STS housing options worker will work with you to explore your options and provide advice on how to secure a community housing or private rental tenancy.

Housing Options is for people who have the income and capacity to sustain a community or private rental.

Referring to Supportive Tenancy Service

Referrals to Supportive Tenancy Service are through OneLink. Contact OneLink and an assessing officer will talk to you about your situation and the services available. They can provide information and make connections to support services, including Child, Youth and Family Support.

Onelink Logo Hi Res PNG

Call: 1800 176 468 Mon to Fri, 8 am to 6 pm

For more information see:

The ACT Government funds OneLink through the Community Services Directorate.


Want to know more?

For more information, call OneLink directly on 1800 176 468 or visit

Acknowledgement of Country

"Woden Community Service acknowledges the Ngunnawal people as the traditional owners and custodians of this land and their continuing connection to land and community. We also acknowledge Aboriginal and Torres Strait Islander peoples who have come from other nations to live on Ngunnawal land. We pay our respects to their cultures, ancestors and Elders past, present and future."