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Continuity of Support (CoS)

The Continuity of Support (CoS) service provides assistance to people who were accessing discontinued community mental health services and who have since been found not eligible for support under the National Disability Insurance Scheme (NDIS).COS colour 01

The services that have discontinued are:

  • Partners in Recovery (PIR)
  • Day to Day Living program (D2DL)
  • Personal Helpers and Mentors (PHaMs).

The discontinued services were being provided by:

  • Wellways
  • CatholicCare
  • Belconnen Community Service
  • Woden Community Service
  • Mental Health Foundation.

If you were receiving one of these services on 30 June 2019, the listed service providers are currently funded to assist you to submit an NDIS application. If you are found not eligible, then you are automatically eligible for the CoS service. Applying for the NDIS will ensure you get funded services through an NDIS plan or you receive continuing support through the CoS program.

Unfortunately, if you don’t submit an NDIS application you won’t be eligible for either.

The CoS service

CoS aims to provide a better quality of life for participants by building personal skills, resilience and confidence and facilitating social inclusion and connection.

Participants in CoS can access the following services through WCS:

  • Individual assistance with referral to services on issues such as housing, finance, vocation skills, accessing affordable or free food
  • Responsive individual support during times of increased need such as ensuring access to clinical mental health or psychological services
  • Informal drop-in sessions at our Centre which is close to the Woden Bus Interchange
  • Activities and opportunities for social connection, such as art and craft, mindfulness, independent living skills, games and activities or physical exercise
  • Information sessions on financial counselling, Recovery College, advocacy services or Alcohol and Other Drug (AOD) services
  • Assistance with re-submitting an NDIS application or seeking a Review of Decision.

To access CoS

If you are eligible for CoS, ask your current service provider to help you complete and submit the referral form here :

A copy of the completed form will be sent to the referrer's email address that is enetered in Section 1 (Referrer Details) on the form. 

The referral form is detailed, but please fill it in to the best of your knowledge and show evidence of your eligibility for CoS. If you have any questions or difficulties with the referral process you can ask your current provider or speak to us directly and we will assist you.

Contact Information

For more information about CoS and your eligibility, please call WCS on 02 6282 2644.

Ask for Nicole Heinzmann, our CoS Coordinator. She will advise you on what you need to do next. If you are eligible for CoS, you can access this service immediately.

Funding of CoS

Woden Community Service (WCS), through the Capital Health Network, has received Commonwealth funding to provide this ongoing support to people who were accessing services as at 30 June 2019 under Partners in Recover (PIR), Day to Day Living program (D2DL) or Personal Helpers and Mentors (PHaMs) and who are found to be ineligible for the NDIS.

Funded by: 

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Acknowledgement of Country

"Woden Community Service acknowledges the Ngunnawal people as the traditional owners of this land and their continuing connection to land and community. We also acknowledge Aboriginal and Torres Strait Islander peoples who have come from other nations to live on Ngunnawal land. We pay our respects to their cultures, ancestors and Elders past, present and future."