Next Step

WCS delivers the Low Intensity Service of the Next Step program that provides free early intervention coaching service for people experiencing mild to moderate depression and anxiety.

next step use

About the Low Intensity Service

The low intensity service (previously NewAccess) is a free and confidential support service to help people tackle day to day pressures. It consists mainly of low intensity Cognitive Behavioural Therapy (CBT), in the form of guided self-help and practical strategies over a six session basis. At the first appointment, a coach will complete an initial assessment with you and develop a program tailored to your individual needs.

Low intensity interventions are delivered by a non-clinical workforce who have received intensive, structured training to support clients in setting practical goals that will help them get back on track.


The low intensity service is for people over 18 years of age with early symptoms, or mild to moderate depression and/or anxiety, who are not currently accessing mental health services.


Appointments occur over the phone or face-to-face. There are two options for referral:

  • Self-referral
  • GPs and other health professionals can refer (with the clients’ consent).

Want to know more?

To make an appointment, call (02) 6287 8066.

For more information, visit:

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"Woden Community Service acknowledges the Ngunnawal people as the traditional owners of this land and their continuing connection to land and community. We also acknowledge Aboriginal and Torres Strait Islander peoples who have come from other nations to live on Ngunnawal land. We pay our respects to their cultures, ancestors and elders past, present and future."