Tenancy Assistance Program
Helping you stay safely housed and secure your future. Support for individuals and families at risk of losing their home.
Tenancy Assistance Program
Helping you stay safely housed and secure your future. Support for individuals and families at risk of losing their home.
Tenancy Assistance Program
Helping you stay safely housed and secure your future. Support for individuals and families at risk of losing their home.
About the Program
The Tenancy Assistance Program (TAP) supports people who are at risk of housing instability due to financial hardship, mental health challenges, domestic violence, or other complex circumstances.
We provide practical, personalised support to help stabilise tenancies and prevent homelessness through early intervention.
Walk-In Service
We provide a free weekly face-to-face walk-in service every week to help with your tenancy. No appointment is required, and you can speak directly to our team for guidance and support around rental issues.
We can help you with:
Understanding your tenant rights
Navigating complex rental and tenancy issues
Accessing rental and housing support providers
The Walk-In runs every Thursday, from 1:00pm to 4:00pm at the Woden Community Hub (located inside Westfield Woden, near Commonwealth Bank).
Partner with TAP
TAP is funded under the Community Services Directorate. We partner with Care Consumer Law, Care Financial Counselling, Care Financial Capability and Vinnies Home Energy Tune-Up.
If your organisation is interested in partnering with us to support the Tenancy Assistance Program, please reach out to us at TAPNetworking@wcs.org.au.
About the Program
The Tenancy Assistance Program (TAP) supports people who are at risk of housing instability due to financial hardship, mental health challenges, domestic violence, or other complex circumstances.
We provide practical, personalised support to help stabilise tenancies and prevent homelessness through early intervention.
Walk-In Service
We provide a free weekly face-to-face walk-in service every week to help with your tenancy. No appointment is required, and you can speak directly to our team for guidance and support around rental issues.
We can help you with:
Understanding your tenant rights
Navigating complex rental and tenancy issues
Accessing rental and housing support providers
The Walk-In runs every Thursday, from 1:00pm to 4:00pm at the Woden Community Hub (located inside Westfield Woden, near Commonwealth Bank).
Partner with TAP
TAP is funded under the Community Services Directorate. We partner with Care Consumer Law, Care Financial Counselling, Care Financial Capability and Vinnies Home Energy Tune-Up.
If your organisation is interested in partnering with us to support the Tenancy Assistance Program, please reach out to us at TAPNetworking@wcs.org.au.
About the Program
The Tenancy Assistance Program (TAP) supports people who are at risk of housing instability due to financial hardship, mental health challenges, domestic violence, or other complex circumstances.
We provide practical, personalised support to help stabilise tenancies and prevent homelessness through early intervention.
Walk-In Service
We provide a free weekly face-to-face walk-in service every week to help with your tenancy. No appointment is required, and you can speak directly to our team for guidance and support around rental issues.
We can help you with:
Understanding your tenant rights
Navigating complex rental and tenancy issues
Accessing rental and housing support providers
The Walk-In runs every Thursday, from 1:00pm to 4:00pm at the Woden Community Hub (located inside Westfield Woden, near Commonwealth Bank).
Partner with TAP
TAP is funded under the Community Services Directorate. We partner with Care Consumer Law, Care Financial Counselling, Care Financial Capability and Vinnies Home Energy Tune-Up.
If your organisation is interested in partnering with us to support the Tenancy Assistance Program, please reach out to us at TAPNetworking@wcs.org.au.
TAP Tech Labs
Need a computer for your rental tasks?
TAP Tech Labs is a new free drop-in service at the WHUB. We offer community members free computer access for all tenancy and rental tasks.
No appointment is necessary!
When to Drop In
Mondays: 9:00 am – 12:00 pm
Thursdays: 1:00 pm – 4:00 pm (alongside walk-in)
What You Can Do
Complete the Tenancy Skills Course.
Write rental cover letters.
Create rental platform profiles.
Apply for rentals online.
This service is open to everyone in the community. You do not need to be a TAP participant to use the computers.
TAP Tech Labs
Need a computer for your rental tasks?
TAP Tech Labs is a new free drop-in service at the WHUB. We offer community members free computer access for all tenancy and rental tasks.
No appointment is necessary!
When to Drop In
Mondays: 9:00 am – 12:00 pm
Thursdays: 1:00 pm – 4:00 pm (alongside walk-in)
What You Can Do
Complete the Tenancy Skills Course.
Write rental cover letters.
Create rental platform profiles.
Apply for rentals online.
This service is open to everyone in the community. You do not need to be a TAP participant to use the computers.
TAP Tech Labs
Need a computer for your rental tasks?
TAP Tech Labs is a new free drop-in service at the WHUB. We offer community members free computer access for all tenancy and rental tasks.
No appointment is necessary!
When to Drop In
Mondays: 9:00 am – 12:00 pm
Thursdays: 1:00 pm – 4:00 pm (alongside walk-in)
What You Can Do
Complete the Tenancy Skills Course.
Write rental cover letters.
Create rental platform profiles.
Apply for rentals online.
This service is open to everyone in the community. You do not need to be a TAP participant to use the computers.
What We Do
TAP delivers wrap-around support tailored to your situation, helping you resolve issues before they escalate and build long-term housing stability.
We work with people in:
Private rentals
Public housing
Mortgage stress
Those seeking to establish a tenancy
What We Do
TAP delivers wrap-around support tailored to your situation, helping you resolve issues before they escalate and build long-term housing stability.
We work with people in:
Private rentals
Public housing
Mortgage stress
Those seeking to establish a tenancy
What We Do
TAP delivers wrap-around support tailored to your situation, helping you resolve issues before they escalate and build long-term housing stability.
We work with people in:
Private rentals
Public housing
Mortgage stress
Those seeking to establish a tenancy
How We Can Support You
Advice on housing options and services in Canberra
Advocacy with landlords, real estate agents, and lenders
Help understanding leases, mortgages, and financial agreements
Support attending ACAT hearings
Referrals to legal, financial, and employment supports
Connections to mental health, family, and life skills services
How We Can Support You
Advice on housing options and services in Canberra
Advocacy with landlords, real estate agents, and lenders
Help understanding leases, mortgages, and financial agreements
Support attending ACAT hearings
Referrals to legal, financial, and employment supports
Connections to mental health, family, and life skills services
How We Can Support You
Advice on housing options and services in Canberra
Advocacy with landlords, real estate agents, and lenders
Help understanding leases, mortgages, and financial agreements
Support attending ACAT hearings
Referrals to legal, financial, and employment supports
Connections to mental health, family, and life skills services
Who We Support
Our approach is inclusive, culturally responsive, and focused on keeping people safely housed. We support a wide range of community members, with a strong focus on:
Individuals and families at risk of homelessness
People experiencing complex or multiple challenges
Culturally and linguistically diverse (CALD) communities
Who We Support
Our approach is inclusive, culturally responsive, and focused on keeping people safely housed. We support a wide range of community members, with a strong focus on:
Individuals and families at risk of homelessness
People experiencing complex or multiple challenges
Culturally and linguistically diverse (CALD) communities
Who We Support
Our approach is inclusive, culturally responsive, and focused on keeping people safely housed. We support a wide range of community members, with a strong focus on:
Individuals and families at risk of homelessness
People experiencing complex or multiple challenges
Culturally and linguistically diverse (CALD) communities
Your wellbeing is important to us
Our services are here to help, but if you require urgent support or someone to talk to, please reach out to the services listed here.
Emergency Services
Access Mental Health
Suicide Call Back Service
Mental Health Line
Lifeline
Mens Helpline
Your wellbeing is important to us
Our services are here to help, but if you require urgent support or someone to talk to, please reach out to the services listed here.
Emergency Services
Access Mental Health
Suicide Call Back Service
Mental Health Line
Lifeline
Mens Helpline
Your wellbeing is important to us
Our services are here to help, but if you require urgent support or someone to talk to, please reach out to the services listed here.