UPDATE: Status of all WCS services during COVID crisis

Please see below the status of all the different areas of service that WCS offers at this time during the COVID-19 pandemic.

This is up to date as of 29 June 2020. If you require further information, please don't hesitate to call us on (02) 6282 2644.

WCS Children’s Services

Service Line

Early Learning Centres

Out of School Hours Care (OSHC)

School Holiday Program

Children, Youth and Family Support

Current Status

Lollipop and Lyons operating

Operating at all schools

Operating

Operating

Any changes to service

Strict hygiene, parent access limited, and practise physical distancing as much as possible.

Practise strict hygiene and physical distancing as much as possible.

There are new parent sign in/out procedures, even more hygiene measures, particularly around cleaning of toys, surfaces, playground equipment, and limiting the number of parents on site.

Practise strict hygiene and physical distancing as much as possible.

Reduced numbers and no external excursions.

Increased phone contact, home visits only when necessary. Group programs and drop in suspended.

Youth Centre is closed.

Date last amended

20/05/2020

20/05/2020

20/05/2020

20/05/2020

 

WCS Disability, Mental Health and Aged Care Services

Service Line

Aged Care

NDIS Services

Mental Health & Wellbeing

Current Status

Operating

Operating

Operating

Any changes to service

Aged Care services are continuing with physical distancing and infection control practices used. No service if COVID symptoms present.

This includes:

·          Transport to medical and essential appointments

·          Personal care and domestic assistance services

·          Shopping support

·          Telephone support

All social groups remain suspended.

NDIS supports are continuing with physical distancing and infection control practices used. No service if COVID symptoms present.

All social groups have been suspended.

All WCS mental health services have moved to phone and online support. Most group activities have moved online.

WCS Mental Health programs are open for referrals. This includes:

  • Way Back
  • TRec
  • New Path
  • Next Step
  • Continuity of Support (CoS)

Date last amended

30/05/2020

20/05/2020

20/05/2020

 

WCS Housing and Community Engagement Services

Service Line

WCS Volunteers

Community Assistance Support Program (CASP)

The Little Pantry

The Big Issue

Community Development

Housing support

OneLink

Current Status

Suspended

Operating

Operating

Operating

Operating

Operating

Operating

Any changes to service

For the safety and well-being of volunteers the volunteers have been asked to stay at home and be safe.

We will be super keen to recommence this important service as soon as we can.

Community Assistance is continuing with physical distancing and infection control practices used. No service if COVID symptoms present.

The Little Pantry has aligned with the Canberra Relief Network program to deliver centralise food relief.

Donations are still welcome for The Little Pantry.

In line with The Big Issue Australia, The Big Issue Canberra resumed street sales on 29 June 2020.

Our Community Development workers have refocused on initiatives in response to community COVID19 needs.

Support is currently being provided over the phone. 

STS will be keeping a keen eye on any developments in regards to evictions during this period.

OneLink is delivering the same services and has returned to face-to face service delivery.

The team has been split across two geographical locations to ensure continuity of service. 

Date last amended

30/03/2020

01/04/2020

31/03/2020

As of 29/06/2020

30/03/2020

30/03/2020

25/05/2020