Are you a financially disadvantaged older person who needs support around your care or housing needs?

ACH can assist you to obtain services, housing or care that can support you to remain living in your community. The assistance offered is practical and tailored to meet your individual needs and circumstances. 

Who can access ACH?

To be eligible for this service you must be:

  • aged 65 years or older, or prematurely aged people who are 50 years or older (or 45 years and over for Aboriginal or Torres Strait Islander people), and
  • on a low income, and
  • experiencing housing stress, or
  • not have secure accommodation, or
  • at risk of homelessness, or
  • homeless, and
  • eligible for My Aged Care services.

What can ACH do?

ACH services can assist you to:

  • seek out and apply for suitable housing options
  • make sure that you have support for sustainable housing
  • remain linked to services
  • link you to care options
  • advocate for your needs.

Want to know more?

If you need help with housing or any other services, contact My Aged Care on 1800 200 422 for an over-the-phone assessment. You can nominate Woden Community Service as your preferred service provider. 

For more information, including help with contacting My Aged Care, please email acha@wcs.org.au or phone ACH on (02) 6234 6836. 

Woden Community Service provides ACH under the Commonwealth Home Support Programme (CHSP), funded by the Australian Government Department of Health.

WCS Service Commitments

Our approach to service delivery

WCS’s purpose is to build connected communities and enrich people’s lives. We are guided by our values of inclusion, compassion, hope, social justice, integrity and responsiveness. For more information about our approach to service delivery, see Our Commitment to Service.  

We are committed to the safety, care and wellbeing of all those who access our services. We will respond immediately when any issues arise and meet all reporting requirements.

Your feedback is important to us
We welcome any feedback and complaints you have, to help us improve our services. For more information, see Providing Feedback and Making Complaints.

How we protect your information
WCS is committed to ensuring that the personal information you provide to us remains secure, is only used for the purposes for which it is collected and that you are aware of what information is held and your rights. For more information, see our Privacy Policy.

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