Woden Community Service is funded under the Commonwealth Home Support Program to provide a suite of entry level aged care services for eligible people.

We are currently seeking applications for the Team Leader of Aged Care position, offering a fixed term full time role.  This role is responsible for ensuring CHSP operations- coordination, facilitation, monitoring, and provision of high-quality service delivery, are provided to our CHSP service users. This position excludes Assistance with Care and Housing (ACHA)

Our Offer

  • Fixed term full time employment until 31 October 2023, with the possibility of being extended
  • SCHADS Level 5
  • Training provided with opportunities for career progression
  • Generous salary packaging benefits

About the role

  • Support the Aged Care CHSP team in their daily operations to ensure high-quality service delivery is provided to our service users, and delivered in accordance with our CHSP contract This includes ensuring the rosters for Transport and in-home services are well-coordinated
  • Support recruitment, retention, and workforce planning activities for direct service, and provide supervision to Coordinators
  • Respond to incidents, feedback, and complaints, in a timely manner and provide guidance and support to staff.
  • Ensure the CHSP operations, embed a Reablement approach in service delivery that build on individuals’ strength and goals, with the objective of fostering greater independence and, where possible, less reliance on care services.
  • Actively participate in ongoing quality improvement activities and ensure the team is supported to maintain the service line Continuous Improvement plans and work to the Aged Care Action Plan
  • Assist the Manager in Aged Care Services to lead and develop strategies and working plans to improve the efficiencies and financial viability of the direct service program.
  • Participate in the on call roster to support staff 6am-9am & 5pm-7pm weekdays.
  • Actively participate in working towards the Aged Care Quality and Safety Standards
  • Regularly evaluate personal performance and actively seek opportunities to develop professionally and personally.
  • Actively demonstrate an understanding of the importance of personal and professional boundaries, ethical behaviour, policies, and procedures.
  • Work in accordance with workplace health and safety guidelines and follow WCS’ Policies andProcedures.
  • Apply workplace Diversity and Equity principles
  • Model WCS’ Purpose, Code of Conduct, Values, and behaviours.
  • Apply National Principles for Child Safe Organisations, as applicable for the role.
  • Perform other duties as directed by the Manager.

Experience and Qualifications

  • Relevant tertiary qualifications and/or experience in Aged Care Services, Disability or similar community services.
  • Strong attention to detail, time management, problem-solving and organisational skills.
  • Highly effective verbal and written communication skills that ensure effective sharing of information and support to staff and participants.
  • The ability to work in high pressured environments, with limited supervision.
  • Technical training skills, including the ability to use software systems to an excellent proficiency.
  • The ability to work with complex participant/support worker situations, forecasting and managing risk within a community services environment.
  • Proactive approach to service delivery, including being a motivated self- starter and having the ability to work flexibly and effectively within both a multidisciplinary team and under minimal supervision.
  • Commitment to WCS’ Purpose and Values, and follow the WCS Code of Conduct.
  • Current COVID-19 vaccination, Driver’s License

 About You

 If you have an ACT Working with Vulnerable People Registration, ACT Drivers licence, access to a reliable, comprehensively insured vehicle and work rights in Australia we would love to hear from you.

Under WCS policy, staff are required to have up to date vaccination against COVID-19. During the recruitment process you will be asked to confirm your COVID-19 vaccination status or approved exemption.

Shortlisted candidates will be required to undertake pre-employment psychometric assessment including a National Police Check.

To apply, please submit your application here by 28 October 2022.  If a suitable applicant is successful in their application prior to this date the recruitment may close early.

A full Position Description is available outlining the knowledge, skills and experience required.

If you would like to discuss this vacancy further, please contact Hope McMahon at Hope.McMahon@wcs.org.au.

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people living with a disability and/or have lived experience of disability. We encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.