About Psychosocial Recovery Coaching

Recovery coaching is NDIS-funded support designed to assist participants to:

  • Identify, plan, design, and coordinate NDIS supports
  • Develop recovery-enabling, strong and respectful relationships
  • Increase their recovery skills and personal capacity including motivation, strengths, resilience, and decision-making.


This support is designed for participants with psychosocial disabilities to increase their independence, social participation, and economic participation. Recovery coaches support participants to take more control of their lives and better managing the complex challenges of day-to-day living with a focus on coaching and collaborating with other services. This service is delivered by staff with lived or learnt experience in mental health and typically requires a minimum Certificate IV in Mental Health or similar and/or two years of experience in mental health-related work.


Our Approach

Drawing from the principles of recovery-orientated practice, recovery coaches take a practical approach to supporting participants towards their goals. This is achieved by working collaboratively with participants, their families, carers, and other services to design and implement a recovery or support plan. Each support plan is tailored to the individual and may include support to establish and maintain a strong support system, to develop targeted strategies to overcome barriers and to improve participants’ personal capacity including motivation, resilience, and decision-making.


This approach is best suited to participants who wish to play an active role in their recovery journey by strengthening their ability to understand and implement their NDIS package. Recovery coaches provide capacity-building support however do not provide assistance with activities of daily living or social and community participation.


Our Team

WCS has a committed team of recovery coaches with extensive knowledge of the National Disability Insurance Scheme (NDIS). Our recovery coaches draw from experience in social work, psychology, and disability services. We are experienced in supporting participants from a range of backgrounds and abilities including those with psychosocial disabilities and lived experiences of mental ill health.


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