Please see below the status of all the different areas of service that WCS offers at this time during the COVID-19 pandemic.
This is up to date as of 29 June 2020. If you require further information, please don’t hesitate to call us on (02) 6282 2644.
WCS Children’s Services
| Service Line | Early Learning Centres | Out of School Hours Care (OSHC) | School Holiday Program | Children, Youth and Family Support |
| Current Status | Lollipop and Lyons operating | Operating at all schools | Operating | Operating |
| Any changes to service | Strict hygiene, parent access limited, and practise physical distancing as much as possible. | Practise strict hygiene and physical distancing as much as possible.
There are new parent sign-in/out procedures, even more, hygiene measures, particularly around cleaning of toys, surfaces, playground equipment, and limiting the number of parents on site. |
Practise strict hygiene and physical distancing as much as possible.
Reduced numbers and no external excursions. |
Increased phone contact, home visits only when necessary. Group programs and drop-in suspended.
Youth Centre is closed. |
| Date last amended | 20/05/2020 | 20/05/2020 | 20/05/2020 | 20/05/2020 |
WCS Disability, Mental Health and Aged Care Services
| Service Line | Aged Care | NDIS Services | Mental Health & Wellbeing |
| Current Status | Operating | Operating | Operating |
| Any changes to service | Aged Care services are continuing with physical distancing and infection control practices used. No service if COVID symptoms present.
This includes: · Transport to medical and essential appointments · Personal care and domestic assistance services · Shopping support · Telephone support All social groups remain suspended. |
NDIS supports are continuing with physical distancing and infection control practices used. No service if COVID symptoms present.
All social groups have been suspended. |
All WCS mental health services have moved to phone and online support. Most group activities have moved online.
WCS Mental Health programs are open for referrals. This includes:
|
| Date last amended | 30/05/2020 | 20/05/2020 | 20/05/2020 |
WCS Housing and Community Engagement Services
| Service Line | WCS Volunteers | Community Assistance Support Program (CASP) | The Little Pantry | The Big Issue | Community Development | Housing support | OneLink |
| Current Status | Suspended | Operating | Operating | Operating | Operating | Operating | Operating |
| Any changes to service | For the safety and well-being of volunteers, the volunteers have been asked to stay at home and be safe.
We will be super keen to recommence this important service as soon as we can. |
Community Assistance is continuing with physical distancing and infection control practices used. No service if COVID symptoms present. | The Little Pantry has aligned with the Canberra Relief Network program to deliver centralise food relief.
Donations are still welcome for The Little Pantry. |
In line with The Big Issue Australia, The Big Issue Canberra resumed street sales on 29 June 2020. | Our Community Development workers have refocused on initiatives in response to community COVID19 needs. | Support is currently being provided over the phone.
STS will be keeping a keen eye on any developments in regards to evictions during this period. |
OneLink is delivering the same services and has returned to face-to-face service delivery.
The team has been split across two geographical locations to ensure continuity of service. |
| Date last amended | 30/03/2020 | 01/04/2020 | 31/03/2020 | As of 29/06/2020 | 30/03/2020 | 30/03/2020 | 25/05/2020 |
